FAQ…

General Questions

What types of custom products do you offer?

We specialize in creating custom badges, keychains, wristbands, and medals. We can tailor the design, materials, and finishes to meet your specific needs.

What is the minimum order quantity?

Minimum order quantities can vary depending on the product type and customization options. Please contact us with your specific requirements for a detailed quote.

Can I see a sample before placing a large order?

Yes, we can often provide a physical or digital sample for your approval before full production begins. Sample costs and lead times may apply. Please inquire about this option when you contact us.

What kind of artwork do you accept?

We prefer vector-based artwork (AI, EPS, PDF) for the best results. However, we can also work with high-resolution raster images (JPEG, PNG) in some cases. Please provide the highest quality artwork you have available.

Can you help with the design if I don't have artwork?

Absolutely! Our experienced design team can assist you in creating the perfect design for your products. Just share your ideas, logos, and any specific requirements you have. Design fees may apply depending on the complexity.

What is your turnaround time?

Turnaround times vary depending on the product type, quantity, and complexity of the design. We will provide you with an estimated timeframe when you request a quote. Please let us know if you have a specific deadline.

What are your shipping options and costs?

We offer a range of shipping options, and costs will depend on the size and weight of your order, as well as the destination. We will provide you with shipping options and costs during the quoting process.

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